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DELIVERIES

The goods will be delivered in accordance with the current packaging and shipping practices. The ordered products will be sent to the address specified by the customer. LSC has the right to make partial shipments based on the product supply situation. For goods destined for countries outside the European Union, the DAP (delivery location) clause is used - 2020 International Trade Terms Interpretation, ICC Paris.

All delivery times shown on the website or specified in the order are estimated values for reference only.

In no case shall delayed delivery result in compensation, nor can it be used as a reason to cancel the order or for the customer to refuse to accept the goods.

The transportation of the goods is the responsibility of the carrier selected by LSC. The freight is charged to the customer at a fixed rate based on the weight of the package and the final destination.

Please click here to view the details of your package transportation costs.

Freight rates

If the size of the goods is not standard or the destination is special, LSC reserves the right to require additional freight payment.

ISSUING RESERVATIONS ON TRANSPORT DOCUMENTS

We strongly recommend that you record your reservations on delivery, in writing and on all copies of the transport document, and that you date them.

Reservations must be clear and precise as to the nature and extent of the damage. Indeed, "vague" reservations are likely to give rise to a dispute and the words "subject to inspection" or "subject to unpacking" or "damage to be checked" have no legal effect.

You must indicate unequivocal reservations on the delivery note, indicating, if applicable

The number of missing or damaged packages

The numbers or references of the disputed packages

The number of missing or damaged parts

The type of damage found

The references of the damaged parts

Arrival and departure times of the carrier

The absence of reservations or late or incomplete reservations against the carrier leads to a presumption of compliant delivery.

It is imperative to open the package in front of the carrier. If an anomaly is found, you must refuse the package and inform us within 48 hours.

If the delivery person refuses to wait until the goods have been completely unpacked, this must be clearly indicated on the delivery note before signing it.

In the case of an electronic signature, you must notify the reservations on the driver's paper copy.

The issue of reservations on receipt of the packages will enable us to quantify the delivery hazards and to launch corrective actions with the carriers.